Current Experience

President and Chief Executive Officer (CEO)

Caribbean Asset Holdings (Innovative Companies)
2013 – Present | St. Thomas, US Virgin Islands

Innovative Companies is the market leader in the U.S. Virgin Islands, British Virgin Islands, and St. Maartin providing a broad range of telecommunications and cable TV services. Innovative’s family of services for both the business and residential markets include local telephone, long-distance, internet, cable TV, wireless and business phone systems.

Past Experience

Executive Management Consultant

Executive Consulting
2012 – 2013 | Dallas, Texas

Previously as CEO, Shawn provide executive management consulting services, including detailed operational improvement reviews, financial planning and analysis, strategic plan development, merger and acquisition support, and due diligence support.

KEY ENGAGEMENTS:

Executive direction of Operations and Sales, SaaS Data Management Tools (Verify® Systems):

Helped revamp and successfully launch a new sales process for Software as a service offering at the largest industry conference and increased the customer pipeline 3X, including multiple large Tier-1 accounts in the telecommunications and financial industries.

Assisted in the establishment and implementation of a customer on-boarding plan, increasing the ability to customize services, negotiate contracts, and accelerate on-boarding new customers.

Executive oversight, Commercial Due Diligence of Solid State Drive (SSD) Company (Confidential):

Reviewed all aspects of the company’s intellectual property, technology, manufacturing, operations, product development, finance, sales, and marketing. Presented findings and recommendations to potential investor.

Analyzed and reviewed the SSD market and the client’s competitors and provided an industry overview and SWOT (strengths, weaknesses, opportunities, and threats) report.

Presented findings and recommendations to potential investor.

President and Chief Executive Officer (CEO)
International Carrier Services Division

PTGi International Carrier Services
2011 – 2012 | Herndon, VA

PTGi is a provider of advanced telecommunication services to customers in the US and globally.

As President and Chief Executive Officer, led a $400 million division of PTGi that provides voice and data services to telecommunication service providers around the world.

Developed the strategic direction for the division to combine and modernized the network platforms and prepare the company for sale.

Developed and implemented a network and system integration plan that improved the efficiency of the business and drove the reduction of $3 million in annual expenses.

Assisted in the marketing of several PTGi business units for sale of which 3 were profitably sold – with specific responsibility for designing management presentations, creating the division’s data room, and supporting due diligence activities.

President and Chief Executive Officer (CEO)

Arbinet (acquired by PTGi - 2011)
2008 – 2011 | Herndon, VA

Arbinet was a publicly traded international telecommunications company with $300M+ of gross revenue providing voice and data services to telecommunication service providers globally.

As President and CEO, strategically developed and implemented Arbinet's strategy and provided oversight of company technology-driven operations.
Created the vision and the new strategic direction for the company.
Refocused business on core competencies and divested or shut down non-core product lines.
Built experienced, dynamic public company Leadership Team, including CFO, General Counsel, and CTO.

Evaluated, developed, and launched new products that stabilized voice revenue.

Orchestrated the modernization of all key systems and platforms while rebuilding the executive team, cutting expenses and capital expenditures (capex), all while exceeding industry revenue performance levels.

Reduced annualized capital and operating expenses 40%.

Sold small Patent Portfolio for $4 million.

Effected profitable sale of the company for $50 million.

Managing Director

CXO LLC (acquired by FTI in 2009)
2007 – 2008 | Dallas/Fort Worth

CXO provides interim and turnaround management services and advisory services, including serving as interim CEO, COO and CRO as well as providing on-site operations and management support.

Operational Oversight, Bankruptcy Restructuring, Call Center Company. (PRC LLC, now owned by Alorica - See details below)

Interim COO, Bankruptcy Restructuring for Competitive Local Exchange Company. (Pac West Telecom - See details below)

Restructuring and Operational Oversight Executive Consultant

PRC
2007 – 2008 | Ft. Lauderdale, FL

PRC (currently owned by Alorica) provides outsourced customer contact center, outbound sales and marketing, and business process services for Fortune 500 and other major brands, employing over 10,000 people with operations in the US and subcontractors in the Philippines, India and the Dominican Republic.

As a member of CXO, was a key executive responsible for the restructuring of PRC.

Responsible for closing or selling 10 call center facilities, increasing capacity utilization from 70% to 90%.

Negotiated key customer contracts instrumental in sustaining a profitable revenue stream.

Improved customer acquisition and contract management processes ensuring profitability of customers.

Pac-West TelecommChief Operating Officer (COO)

Pac-West Telecomm
2007 – 2008 | Stockton, California

Pac-West Telecomm is a provider of local exchange telecommunication services to businesses in the western United States.

As a member of CXO, performed the COO function:

Interim COO, Bankruptcy Restructuring for Competitive Local Exchange Company (Pac West Telecom).
- Reduced expesnses 35% by reducing real estate and IT system costs, and streamlining the entire organization.
- Halted the decline in revenue by developing a new product road map and sales strategy.
- Created post emergence business plan and recruited new CEO.

Chief Operating Officer (COO)

CTA
2003 – 2006 | Dallas/Fort Worth

CTA is a provider of interim and turnaround management and advisory services, including serving as interim CEO, COO and CRO as well as providing on-site operations and management support.

Interim CEO, Operational Performance Improvement for Hosted PBX Services Company. (Voxpath - See details below)

Operational Oversight, Bankruptcy Restructuring for Competitive Cable TV and Telecommunications Services Provider. (RCN, currently owned by ABRY Partners - See details below)

Operational Oversight, Bankruptcy Restructuring for Competitive Local Exchange Company. (Allegiance Telecom, currently owned by XO Communications - See details below)

Interim Chief Executive Officer (CEO)

Voxpath Networks
2005 – 2005 | Austin, Texas

As a member of CTA, performed the CEO role at Voxpath, a provider of hardware and software to hosted PBX telecommunication service providers.

Developed strategic direction for Voxpath that resulted in transforming business from a hardware vendor to a service provider to meet the market demand for comprehensive solutions.

Launched hosted PBX services in 3 Texas markets.

Successfully raised $11 million in new equity funding from private equity funds.

Restructuring and Operational Oversight Executive Consultant

Residential Communications Network (RCN currently owned by ABRY Partners)
2004 – 2005 | Princeton, NJ

Provided Operational Oversight, Bankruptcy Restructuring for Competitive Cable TV and Telecommunications Services Provider.

As a member of CTA, provided Restructuring and Operational Oversight to Competitive Cable TV and Telecommunications Services Provider.

Reduced annual operating expenses $75 million by implementing enhanced engineering and operations processes.

Successfully marketed and sold 2 operating markets valued at a total of $200 million.
Acquired a key New York City metro fiber provider that enhanced RCN’s enterprise and F500 revenue.
Advised the company on the strategic importance of separating the fiber transport business from the Cable TV business into 2 separate business units, which ultimately increased RCN’s company valuation.

Restructuring and Operational Oversight Executive Consultant

Allegiance Telecom (currently owned by XO Communications)
2003 – 2004 | Dallas/Fort Worth

As a member of CTA, provided Restructuring and Operational Oversight to Competitive Local Exchange Company

Negotiated the profitable sale of dial-up business to Level 3 for $54 million.

Profitably spun off Shared Technologies, a PBX installation and maintenance provider.

Negotiated and closed sale of Allegiance Telecom to XO Telecommunications for $630 million, $300 million over expected value.

Executive Vice President of Network Services & Systems

Pathnet Communications
1999 – 2002 | Dallas/Fort Worth

Pathnet was a provider of high quality, low cost, long haul telecommunications capacity to U.S. 2nd and 3rd tier markets. They ceased operations in 2002.

Served as Executive Vice President, Network Services and Systems (2000-2002).
Served as Sr. Vice President, Network Engineering and Construction (1999-2000).

Led the team responsible for the planning, engineering, construction, and operations of Pathnet’s network:

Created a robust network engineering and construction organization.

Built 2,000 miles of fiber optic network capacity.

Launched network services in 50 markets in the United States.

Constructed and activated 50 customer co-location sites.

Built and staffed a state-of-the-art 24/7 network operations center.

Multiple Titles

MCI/WorldCom Telecommunications (currently owned by Verizon)
1988 – 1999

During the 1990’s, MCI/WorldCom was the second largest American long distance telephone company (after AT&T).

While at MCI/WorldCom held multiple positions over the 11 years of employment:

Director of Transmission Engineering (1997-1999) Managed team of 350 employees and contractors and a capital budget of $500 million for building MCI’s fiber optic transport network, deploying the cutting edge technologies of the time.

Senior Manager of Transmission Engineering (1995-1997).

Senior Manager of Network Planning (1993-1995).

Manager of Network Planning (1992-1993).

Manager of Switched Network Implementation (1990-1992).

Supervisor of Network Provisioning, Northeast Region (1989-1990).

Traffic Engineer, Northeast Region (1988-1989).

Telecommunications/Controls Engineer

Potomac Edison (currently First Energy)
1986 – 1988 | Hagerstown, Md

Potomac Edison Co is an electric utility serving western Maryland, Virginia, and West Virginia.